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Frequently Asked Questions

General Questions

What is AROYA?: AROYA is the premier cannabis production platform, combining innovative hardware and software to deliver actionable insights that help you improve profitability per square foot per year—predictably, and at scale.
Where are you headquartered?: Our company is located in Pullman, Washington.
Where are your products made?: All of our sensors and hardware are made at our headquarters in Pullman, Washington.
How do I reach out for support?: Please email our team directly at support.aroya@addium.io

Our Technology

What sensor data do I get with AROYA?: With our suite of sensors, cultivators get access to data from their plant’s substrate (Electrical Conductivity, Water Content and Substrate Temp) and climate (Vapor Pressure Deficit, Light, and Air Temp). Learn more about our sensors for substrate, climate, and lighting, and the data they bring to cultivation.
Does AROYA integrate with any controllers or software?: We offer automated irrigation control through OpenSprinkler. Learn more about our Irrigation Control integration.
How long has your technology been around?: The technology that goes into our sensors and hardware has been researched, tried and tested, and perfected over the course of three decades in traditional horticulture. AROYA has taken the tech and tailored it to the exact needs of cultivators, combining it with next-level software to give growers deeper insights into what’s happening in their grows. Learn more about our company.

Our Software

Do I need a subscription to use AROYA?

There are a few factors that go into determining whether or not a subscription is needed. Please reach out to us to book and demo and we can give you a more precise answer.

What types of data does AROYA show me?

With AROYA, you’ll get access to data in your:

Substrate and root zone (Electrical Conductivity, Water Content and Substrate Temperature)
Environment (Vapor Pressure Deficit, Light, and Air Temperature)

How does AROYA protect my data?

As a company that thrives on data, protecting it is our top concern. We have several safeguards in place to ensure your data is always under lock and key. Learn about the steps we take to secure your data.

How to Get Started

How do I get set up with the system?: The first step is to request a demo with us. We’ll get a few details from you upfront, so our team can bring you the best solution for your size.
Who can I reach out to for support if I have a question?: If you have one of our products and have a question or need help with troubleshooting, reach out to our support team. If you know your Client Success representative, you can also reach out to them directly.